Closed-book question answering (QA) requires a model to directly answer an open-domain question without access to any external knowledge. Prior work on closed-book QA either directly finetunes or prompts a pretrained language model (LM) to leverage the stored knowledge. However, they do not fully exploit the parameterized knowledge. To address this issue, we propose a two-stage, closed-book QA framework which employs a coarse-to-fine approach to extract relevant knowledge and answer a question. Our approach first generates a related context for a given question by prompting a pretrained LM. We then prompt the same LM for answer prediction using the generated context and the question. Additionally, to eliminate failure caused by context uncertainty, we marginalize over generated contexts. Experimental results on three QA benchmarks show that our method significantly outperforms previous closed-book QA methods (e.g. exact matching 68.6% vs. 55.3%), and is on par with open-book methods that exploit external knowledge sources (e.g. 68.6% vs. 68.0%). Our method is able to better exploit the stored knowledge in pretrained LMs without adding extra learnable parameters or needing finetuning, and paves the way for hybrid models that integrate pretrained LMs with external knowledge.

In this thesis, we investigated the relevance, faithfulness, and succinctness aspects of Long Form Question Answering (LFQA). LFQA aims to generate an in-depth, paragraph-length answer for a given question, to help bridge the gap between real scenarios and the existing open-domain QA models which can only extract short-span answers. LFQA is quite challenging and under-explored. Few works have been done to build an effective LFQA system. It is even more challenging to generate a good-quality long-form answer relevant to the query and faithful to facts, since a considerable amount of redundant, complementary, or contradictory information will be contained in the retrieved documents. Moreover, no prior work has been investigated to generate succinct answers. We are among the first to research the LFQA task. We pioneered the research direction to improve the answer quality in terms of 1) query-relevance, 2) answer faithfulness, and 3) answer succinctness.